PRIVACY POLICY
Privacy Policy – Hue Food Tour
Hue Food Tour is committed to providing the most up-to-date, accurate, and objective information about Vietnam travel. While we proudly showcase our country, we are honest about any shortcomings to ensure you have a positive experience. If you require specific information, we will gladly assist in finding it.
Accurate Pricing and Content Disclaimer
All prices listed on our website are current and accurate. We are not responsible for unauthorized websites copying our images, itineraries, or content, and misrepresenting our tours with incorrect prices or details. Such misinformation may negatively impact both our company and your travel experience. Please be cautious to avoid incorrect information elsewhere.
Your Privacy Is Our Priority
We respect your privacy and take all necessary steps to protect the personal information you provide. This policy explains what data we collect, how we use it, and the safeguards we have in place to keep your information secure. Our goal is to help you make informed decisions when sharing personal details with us.
How We Use Your Personal Information
Personal information you provide allows us to tailor our services specifically for you. We use your data solely for the purposes you specify, such as processing bookings or providing requested travel information. We do not share, sell, or rent your information to third parties.
You may receive communications from Hue Food Tour because you subscribed to our mailing list, entered a competition, or a friend/colleague requested information on your behalf.
After your tour, we may contact you for feedback to improve our services. With your permission, we might feature anonymized testimonials on our website. Participation is voluntary and never mandatory. Additionally, we may ask if you’d be willing to verify our company’s credibility for potential customers, again without obligation.
Fair Pricing with No Hidden Fees
We apply a transparent standard margin to all tours, typically not exceeding 20%. This margin covers operational costs and a modest profit. Any additional services, such as restaurant reservations or event tickets, will be quoted at the original price without added fees.
If you book hotels or flights through us, prices are competitive and fully inclusive of taxes and service charges. Visits to workshops or commercial outlets during the tour are optional, with no pressure to purchase; we do not accept commissions from these venues.
Licensing and Customer Protection
Hue Food Tour is fully licensed by the Thua Thien Hue Development and Planning Department. We maintain a secure cash bond account with dual signatories – Hue Food Tour and the Vietnam Administration of Tourism (VNAT) – to protect clients. This fund covers reimbursements if we or our contracted partners fail to fulfill agreed services, except in cases beyond our control such as government restrictions, war, civil unrest, or natural disasters.
External Links
Our site may contain links to external websites. Once you leave our site, their privacy policies apply, and we encourage you to review those policies carefully.
Age Restriction and Liability
You must be at least 18 years old to make a booking with us. Hue Food Tour is not liable for any loss, damage, or inconvenience resulting from the use of information found on our website.
Prohibited Activities and Copyright
Hue Food Tour is protected by the Vietnam Tourism Authority. Our trademark is registered, and unauthorized use of our brand or content is illegal. We reserve the right to pursue legal action against any infringement.
All content on our website, including travel information and updates, is proprietary. Copying or editing without permission is prohibited.
Use of Photos and Images
Images on this website are owned by Hue Food Tour or authorized partners and tourism boards. Unauthorized use or copying of photos is strictly forbidden. Please contact us if you notice any misuse.
Disclaimer and Limitations
While we strive to keep our website free from errors and viruses, we cannot guarantee uninterrupted, error-free access. The Hue Food Tour website is intended to assist customers with travel information and bookings. By using our site, you agree to these terms and conditions.
We reserve the right to modify these terms without prior notice. If you disagree with any part of this policy, please refrain from using our website.
